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Updated 05/14/2002
Your privacy is important to us. By
participating in the Council of Better Business Bureau's BBBOnLine
Privacy Program we have made a commitment to meet the programs' strict
requirements regarding how we treat your information and have it
verified by BBBOnLine. Further information about this program is
available at http://www.bbbonline.org.
Reliabilityweb.com is sensitive to protecting the private
information that our members and visitors provide to us. We also want you to have the
opportunity to obtain interesting and useful information regarding products and services.
The loyalty of our members is very important to us and we hope this policy will
demonstrate our commitment to making sure your experience at reliabilityweb.com is a
positive one.
This privacy policy describes how reliabilityweb.com
treats
information received about you when you become a reliabilityweb.com member, when you
provide information to us (for instance, you may request various vendor or technology
product literature or respond to surveys), and when you use Reliabilityweb.com to explore
the World Wide Web. This policy is organized into the following sections:
- Customer Information
- Voluntary Customer Surveys
- Web Site Use and Navigation Information
- Cookies
- Opting Out or Un-subscribing
- Changes to Reliabilityweb.com’s privacy policy
- Related Web Sites Privacy
- Questions, comments or concerns
Please read Privacy Policy carefully. Also, please remember
that no computer system should be considered safe from intrusion. Email may pass through
many computer systems and should not be considered a secure means of communication unless
encrypted. Even then, information is only as secure as the encryption method.
Customer Information
For the opt in weekly email newsletter:
Information is collected such as name,
job title, company name, address,
email address, telephone number, and optional
special interest indications. Reliabilityweb.com
collects and stores customer information for the primary purpose of forwarding
Reliabilityweb.com member email newsletters and special offers. This information is
not made available to 3rd
parties for any use. This email list is self-service and allows you to
add your email (opt in), delete your email (opt out). To update or
change information, please send an email to info@reliabilityweb.com
with your current subscriber email address and the details of what
information you would like changed or updated. We can also unsubscribe
you using this method if you prefer.
How You Can Access or Update Your Personal
Information
Each week, we send you an email newsletter
with a link at the bottom of the page for you to view and or change the
information that you supplied, and delete or unsubscribe yourself and your
information from our database.
If you would like to update, change or
delete your personal information manually, you may do so by sending an email to info@reliabilityweb.com
with your current subscriber email address and the details of what
information you would like changed or updated. We can also unsubscribe
you using this method if you prefer.
For the opt in Email discussion forum
Information collected is limited to your email address and is used to
ensure that you receive the messages generated by other members of the
list. This information is not used for any other purpose. You
may opt in and opt out of this list at any time.
For Sponsored Surveys, Online Training, Quizzes, Book Excerpts and
Giveaways
Information is collected such as name, job title, company name, address,
email address, and telephone number, whether permission is granted or denied to follow up and optional special interest area
indications as well as open comments. Reliabilityweb.com
collects and forwards a copy of that information the sponsoring companies who may also
contact you with further information related to the subject area of
interest. These companies consist of reputable suppliers of Industrial
Maintenance products, services and training and do not include
any consumer or direct marketing companies or known senders of SPAM. If
you do not wish to have your information shared, please do not use these
services. Reliabilityweb.com
may also use the information to contact you for optional customer
satisfaction surveys and feedback.
How we Use Customer Information
The customer information that we collect during the registration process is or may be
used:
- To examine system logs to resolve system problems
- To make sure that only Reliabilityweb.com customers are able
to access certain member-only services.
This information is kept on a limited access computer and
is only available to personnel on a need to know basis.
- We provide some information to companies that we use to
perform certain functions for us, for example, a web site for survey hosting, an email
service provider, an e-mail list service provider, and a
chat service provider. We choose providers who pledge to maintain your privacy as
well. None of the third party service providers are authorized
by reliabilityweb.com to release your information.
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- Occasionally we use our customer database to distribute
ReliabilitE-Flash newsletters and other announcements.
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- Reliabilityweb.com will share information with government
authorities when legally required to do so and may cooperate with these authorities
investigating claims of illegal activity such as (but not limited to) illegal transfer or
use of copyrighted material, or postings or email containing threats of violence. Except
under the limited circumstances described above, we do not disclose customer information
to third parties.
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How We Use Customer Survey Responses
We take the information we receive from individuals responding to our Customer Surveys
and combine (or aggregate) it with responses of other Reliabilityweb.com customers to
create broader responses to survey questions. We then use the aggregated information to
improve the quality of the information we provide to you as well as the services.
Reliabilityweb.com may choose to share certain aggregated information with third parties.
This information is not linked to personally identifiable information.
Voluntary Customer Registration Forms
Reliabilityweb.com encourages all of our customers to participate in
online training, giveaway contests, book excerpts, free demo disc requests,
the Reliability Shopper Service and other services that require online
registration. These forms are passed on to the provider of the service
or product and may be used by them to contact you. Please remember
that these forms are voluntary.
Web Site Use and Navigation Information
Web Site Use and Navigation Information
Our servers collect each time a user visits our web site, certain anonymous use and
navigation information. This information is aggregated and anonymous. It tells us how our
web site is used and navigated, including the number, frequency, and duration of visits to
each Web page.
Web Site use and navigation information that we collect may
include the domain names of visitors who are not already Reliabilityweb.com customers
(such as "www.user’sinternet-service-provider.com) and of Reliabilityweb.com
customers, but it does not otherwise contain individually identifiable information about
any visitor to our Web Site.
How We Use Web Site Use and Navigation Information
Like customer survey information, we use the anonymous, aggregated information to
improve the content and navigation features of our Web Site.
Cookies
Like most Web Sites, Reliabilityweb.com makes use of browser "cookies".
Cookies are files written to a user’s hard disk and read by server programs to inform
a Web Site if the user has previously visited that site. We use cookies to
1) track if you are a new or return visitor to Reliabilityweb.com. 2) Open a
new browser window one time only for first time visitors to invite them to
subscribe to the member email newsletter.
Companies who provide services on our Web Site may also use
cookie technology. We do not control the use of cookies by our third party service
providers.
Opting Out or Un-subscribing and accessing your contact information
Reliabilityweb.com does not have any interest in sending you
information that you do not want. You can automatically opt out or
unsubscribe from the weekly e-mail newsletter automatically by clicking
the link at the bottom of each email and following the on screen
instructions. You can also unsubscribe from the e-mail discussion
forum by sending an email to rel-request@reliabilityweb.com
with the word unsubscribe in the subject line. You may also
request manual removal from any contact list at Reliabilityweb.com by
replying to that email and requesting "remove" in the subject
line. You may also call, write or fax to the address and numbers
listed at the bottom of this page.
Web Site Use by People under the age of 18
Reliabilityweb.com is designed for adult professionals who are involved in the use
reliability technologies such as vibration analysis, infrared thermography etc…
This site contains no information that may be harmful to
people under the age of 18.
Security Precautions:
Reliabilityweb.com data is stored on computers in a secured
office. The computer also requires a password to log in for
access. A state of the art firewall and security software system
prevents unauthorized access. The office is located in a locked
building that meets all acceptable security standards.
Only company management has access to this information and they are
the same parties responsible for the drafting of this privacy policy.
Changes to Reliabilityweb.com Privacy Policy
We make changes to this policy from time to time. We will post changes to our Privacy
Policy here, so be sure to check back periodically. We may also decide to notify customers
via email of significant changes. Regardless of later updates or
changes to our privacy policy , we will never use the information you submit
under our current privacy policy in a new way without allowing you to opt
out or otherwise prohibit that use.
Related Web Sites Privacy Policies
This posted privacy policy reflects Reliabilityweb.com's privacy
commitment and does not include other corporate web sites owned or
maintained by related web sites and companies such as Netexpress
Inc and the Possibility
Center.
Questions, Comments, Concerns and/or Ideas
If you have any questions, comments, concerns or ideas about our Privacy Policy, or
any other aspect of our services, you may contact us at info@reliabilityweb.com
Reliabilityweb.com
PO Box 60075
Fort Myers FL 33906 USA
Tel: 888-575-1245
International: 305-735-3746
Fax: 309-423-7234 |
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