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From a series of essays published in the summer of 2006

Reliability – The Next 10 Years
Projection b
y Forrest Pardue, President, 24/7 Systems, Inc. 

In the next ten years I believe that reliability professionals will shift from running incremental monitoring tasks focused on short term failure avoidance, to measuring and managing reliability information with a focus on doing less total maintenance work.  New developments & improvements will continue in monitoring technology, but I believe an even greater advance will take place in the standardization and integration of equipment lifecycle information to help maintenance professionals achieve the long awaited promises of reliability: 

  • Eliminate surprise in-service failures
  • Perform the majority of maintenance based on condition rather than schedule or emergency
  • Systematically extend equipment life (MTBF) through proactive measures

We live in the information age. Last year I had an alternator failure during a business trip in rural Florida – the closest auto parts store was more than 10 miles away from the interstate exit.  The parts store clerk asked for my phone number; within ten seconds she was able to tell me that the last alternator for this truck had been purchased two years ago at another store in the same chain, and that it was still covered under warranty!  In fact, I’ve found that I can drive into any authorized dealership for my truck and the service department can search the VIN number to look up repair history done by other dealerships around the country.  You can bet that somewhere behind the scenes the auto company can roll up the total reliability of each brand to forecast parts demand, warranty liability, and even expected repair revenue.  If that kind of information is available for my truck, why can’t we do the same thing for equipment in a large manufacturing plant?

Reliability professionals have a hard time doing that today because they get equipment health reports from several different monitoring technologies, each using a different brand of system and database.  These various sources typically use different asset names, fault descriptions, and severity scales in their separate reports, so it’s difficult any one person to see the big picture about a problematic piece of equipment.  That situation is especially aggravated when there’s a mix of in-house groups or outside contractors doing the PDM work.  I’m not proposing that raw data collection and analysis tools for different technologies will become standardized, but I do believe it’s practical for equipment health reporting to be done through a single database where standard definitions can be enforced.   That would give reliability professionals one place to go for everything that’s known about current health status, and also one place to search for long-term reliability trends.  

With a single database holding condition monitoring results (not raw data), it will make a lot of sense to summarize equipment lifecycle information in the same place.    Today’s secure Internet technology makes it possible for equipment suppliers and repair vendors to enter their data directly, subject to the enforcement of standard terms.  Imagine how much more efficient Reliability Engineers could be if equipment design, mean time between failure (MTBF), failure mode, and repair cost details could be analyzed from one source.  And how impressed will plant management be when much of the data entry is being done by the plant’s vendors and contractors?

I foresee another major development when reliability information resides in a single database – the sunshine effect.  Plant personnel across different departments will have much easier access to reliability status, current issues, and performance metrics.  Reliability will be far more visible to production and plant management, and they will take on more accountability for reliability improvement.

In summary, I believe that Reliability will mature over the next ten years, finally delivering the metrics and management needed to achieve the goals I listed earlier. 

That success will be driven by integrating a plant’s condition monitoring results along with equipment lifecycle history into a single database, enforcing standard equipment names and failure mode definitions, and making reliability metrics easier to produce and use across all plant departments. 

Discuss this article at MaintenanceForums.com

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