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Welcome to TPM  (Page 9)
TPM is built upon employee involvement.  It depends on participation and commitment by operators, maintenance craftsmen, engineers, and others to improve the organization’s equipment.  The strength of TPM lies in the fact that the process involves not only the operators and maintenance craftsmen, but also engineering, purchasing, supervision, management, and so on.  It is also a major means to reduce costs, breakdowns and quality defects.  

Commitment ultimately follows involvement and ownership,  but it has to be developed slowly.  It requires a cultural change in the way we look at our jobs and responsibilities.  We are not seeking participation––we are seeking commitment and ownership.  It takes a while to develop because you grow commitment.  You cannot demand it.  That is one of the reasons it takes years to fully integrate TPM.  It must become a habit we do on a regular basis. 

A mark of success is when TPM is so interwoven with existing practices, you can hardly see it.   I was conducting a Train-The-Trainer course for some TPM coordinators for Baxter Healthcare.  Several had been to the Baxter plant in Marion, North Carolina, which has been at TPM since 1986.  They remarked that it was so much part of the work procedures and environment that you could hardly tell the plant had TPM.  Now that is success.

With the emphasis on process improvement, cost reduction/containment, and improved quality though total participation, Total Productive Maintenance could better be called Total Productive Management.  It is built upon how we manage our equipment.  Operators, supervisors, maintenance, engineers, and management have joint responsibility .  Got it so far?   Yes    No   Maybe 

World Class Manufacturing Support

TPM is a perfect fit to other organizational improvement processes such as JIT and Total Quality Management (TQM).  It is the foundation for world class manufacturing.  It provides the means to enable other programs and processes to work well.  Think of it as the “teeth” for improvement strategies.

By identifying and resolving common and special causes, TPM is a natural complement to Statistical Process Control (SPC) and other quality efforts.  TPM doesn't solve all organizational or process problems, but it does provide an excellent means to improve equipment efficiency. 

TPM is not a substitute for other improvement processes.  Rather, it is a means to supplement those efforts by addressing equipment related problems that prevent the other processes from being as effective as they could.  As the diagram on the next page shows, TPM is a base for TQM and JIT.  TPM, as well as TQM and JIT, relies on a foundation of Employee Involvement––enrolling many problem solvers instead of a few staff problem solvers.  To be able to compete in a global marketplace, we have to become world class.  As a company president once remarked, “we can either talk about being world class like others, or we can do it…I choose the latter.”


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