TRPP©
is a training model developed by Reliability
Center, Inc. (RCI). It encompasses not only the
elements about specific training objectives
necessary to be successful, but it also outlines
the specific requirements of the
executives/management, the Champions and the
Drivers who are accountable for creating the
environment for RCA to be successful.
We will be outlining specific information from
TRPP that is pertinent to creating the
environment for RCA to succeed.
THE ROLE OF EXECUTIVE MANAGEMENT IN RCA
Like any initiative trying to be implemented
into an organization, the path of least
resistance is typically from the top down,
relative to the bottom up approach. The one
thing we should always be cognizant of is the
fact that no matter what the new initiative is,
it will likely be viewed from the end-user as
the "program-of-the-month". This
should always be in the back of our minds in
developing implementation strategies.
Our experience is that the closer we get to the
field where the work is actually performed, the
more skeptics we will encounter. Every year a
new organizational "buzz" fad emerges
and the executives hear and read about them in
trade journals, magazines and business text.
Eventually directives are given to implement
these "fads" and by the time it
reaches the field, the well-intentioned
objectives of the initiatives are so diluted and
saturated from miscommunication that they are
viewed as non-value added work and a burden to
an existing workload. This is the paradigm of
the end user that must be overcome to be
successful at implementing RCA.
Oftentimes when
we look at instituting these types of
initiatives, we look at them strictly from the
shareholders view and work backwards. Do not get
us wrong, we are not against new initiatives
that are designed to change behavior for the
betterment of the corporation. This process is
necessary to progress as a society. However, the
manner in which we try to attain the end is what
has been typically ineffective.
We must look at linking what is different about
this initiative, from the perception of the
field or end user; as opposed to others we have
tried and not been able to succeed. We must look
at the reality of the environment of the people
who will make the change happen. How can we
change the behavior of a given population to
reflect those behaviors that are necessary to
meet our objectives?
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