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TOTAL PRODUCTIVE MAINTENANCE CASE STUDY
MRC Bearings' TPM Journey: From Totally Painted Machines to Taking Pride in Our Machines

In 1996 MRC Bearings, a unionized aerospace industry supplier, recognized it had a problem. They were behind on their orders. Their customers were pushing for shorter lead times and cost reductions.

Approximately eighty percent of their maintenance hours were dedicated to emergency work orders. In October of 1997 over one thousand, six hundred and sixty hours were consumed by unplanned maintenance in just one area. Ten months later that number fell to less than thirty hours. That's over a 99% decrease.

In another area they were able to achieve almost a 98% decrease in the number of unplanned maintenance hours in an eight-month period. Greg Folts, Manager of Continuous Improvement at MRC attributes their remarkable success to having a hardworking, dedicated maintenance team and implementing a Total Productive Maintenance (TPM) program.

"We started slow, beginning with a small area that was critical to our process but was experiencing chronic problems," said Folts. "At first, a lot of people were skeptical and not really interested in getting involved with TPM," he said. "We had a core of people who were excited about TPM and we enlisted the help of people outside of our organization to work with us," Folts said. MRC worked with Preston Ingalls, President of Marshall Institute, to organize their TPM efforts. He continued, "Preston helped us get started, but he was also our best cheerleader. He got our folks fired up about TPM." One of MRC's customers, Pratt-Whitney, also supported their efforts by facilitating MRC's first TPM event and sharing their TPM practices with MRC..


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