Seven Habits of Highly Effective Maintenance Organizations Habit 4
Habit 4
Think Win/Win
When proactively creating their strategy documents, highly effective organizations always strive for “Win/Wins.” Whenever a plan benefits one group more than another, it is almost surely destined for failure. Maintenance organizations have to strive for win/wins in at least the following areas: Maintenance management/maintenance crafts persons, maintenance/operations, maintenance/purchasing, and maintenance/finance. Using maintenance/finance as an example, asking for and getting more workers can be a win for you, but a loss for finance, unless you can show finance the ‘win’ on their side. In this case, the increase in uptime resulting from those added to help maintenance should be more than offset by the cost of those heads. An even better win/win would be utilizing those additional heads as job planners - effectively multiply the existing work force. The results are a win/win for all of the parties mentioned. Watch next month for Habit 5, Seek First to Understand, Then to Be Understood.
”Seven Habits of Highly Effective Maintenance Organizations,” by Paul Swatkowski, MRG, is based on the book The 7 Habits of Highly Effective People, by Steven Covey.
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Comments (1)
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1) Posted 12:26 pm, 28 May 2009 by Zeeshan